Our Roots and Location

Jonathan Falcon Enterprises LLC is proudly based at 20606 Broadsky Dr, Katy, TX 77449, United States. From our Texas headquarters, we manage all aspects of our business—from product development and inventory management to customer support—ensuring a hands-on approach to quality control and service delivery.

Our Mission: Redefining Rest

Our mission is to enhance the quality of life for every customer by delivering thoughtfully designed premium pillows and bedding accessories that promote optimal spinal alignment and deep, restorative sleep.

In today’s fast-paced world, compromised sleep is a common issue. We believe the key to unlocking better health and energy lies in perfecting your immediate sleep environment. pupillow.com exists to make that perfect environment accessible.

The pupillow.com Difference: Our Core Values

We operate based on strong principles that dictate every decision, from material sourcing to final delivery:

• 🔬 Uncompromising Quality & Science: We don’t just sell pillows; we sell engineered comfort. We focus on materials like [Insert Specific Material/Benefit, e.g., memory foam, organic cotton, or cooling gel] that are proven to provide superior support, breathability, and durability. Every product undergoes rigorous testing to meet our high standards.
• 🤝 Transparent Customer Partnership: We believe in honest communication and reliable service. Our dedicated support team, available Monday – Saturday, 8:00 AM – 7:00 PM (EST) via support@pupillow.com, is here to address every inquiry promptly and efficiently.
• 🌍 Ethical Responsibility: We are committed to ethical sourcing and sustainable business practices where possible, recognizing our responsibility not only to our customers but also to the planet.
• 📦 Seamless Experience: From the moment you place an order on pupillow.com to the moment your package arrives at your door, we strive for a process that is simple, secure, and transparent, backed by clear shipping and return policies.