Privacy Policy

📝 Privacy Policy for Jonathan Falcon Enterprises LLC

Last Updated: November 26, 2025

Your privacy is extremely important to Jonathan Falcon Enterprises LLC (referred to as the “Company,” “we,” “our,” or “us”), the owner of pupillow.com. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our Website (pupillow.com). By using the Website, you agree to the terms of this Policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address (support@pupillow.com), billing and shipping address, phone number, and payment details (processed securely by our payment providers).
• Order Details: Purchased product details, order history, and shipping/tracking information.
• Technical and Usage Data: IP address, browser type, operating system, device data, and cookies for analyzing the Website’s performance and activity.

2. How We Use Your Information

We use the collected information for the following main purposes:

• Processing and Fulfilling Orders: To accept, process, and ship the products you have purchased.
• Communication and Support: To provide support responses (via support@pupillow.com), update order status, and send important service-related notifications.
• Improving Services: Analyzing usage data to enhance the functionality and quality of pupillow.com‘s products and user experience.
• Marketing: Sending newsletters, promotions, or new product information (only if you have explicitly opted in).
• Legal Compliance: Fulfilling legal obligations.

3. Cookies and Tracking Technology

We use cookies and similar technologies to store your preferences, analyze Website traffic, and personalize your experience on the Website. You can manage or disable cookies in your browser settings.

4. Sharing Your Information

We do not sell your personal data. We only share information with third parties in the following cases:

• Service Providers: Parties who support our business operations, including payment processors and shipping carriers (to deliver goods to your address or our registered address at 20606 Broadsky Dr, Katy, TX 77449, United States).
• Legal Compliance: When required by law, court order, or to protect the rights and assets of the Company.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards. However, we cannot guarantee the absolute security of your information.

6. Children’s Privacy

The pupillow.com Website is not directed at children under 13. We do not knowingly collect personal information from children under 13.

7. International Users

If you access the Website from outside the U.S., you consent to the transfer, processing, and storage of your information in the United States, where data protection laws may differ from your country.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date indicates the most recent version.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Company Name: Jonathan Falcon Enterprises LLC
• Registered Address: 20606 Broadsky Dr, Katy, TX 77449, United States
• Support/Privacy Email: support@pupillow.com